Need Answer

My Lima is impossible to install

Hello guys,

My Lima Ultra doesn't work since 2 month now.

I dissociated my account, delete the app, start from the beginning and it doesn't work.

Now, it's freezing on error 16.

It looks like it is attached to another account.

So I tried all my emails (just in case), try "forgot my password" button, nothing works...

I don't know what to do, and without the app installed on my laptop, I have no solutions.

Lima's support team doesn't help me.

I signaled them the issue since 2 months, and the guys send me the wrong alimentation cable.

Please, what can I do ?