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Windows Explorer (10) crashes, ecore.exe needs 30% CPU

First: Why do you close my last Topic? There is NO SOLUTION from your side, LIMA. With the new Version it is worse than ever! I can't even work because it's crashes every minute. That must be a joke, really!

I've got a big problem with my Windows 10 Explorer (explorer.exe), which crashes very often. Now I found out, that the LimaOverlays.dll causes these crashes! My Lima-Software is up to date. Second problem: ecore.exe needs more than 30% of CPU sometimes.

What can I do?

Comments (10)

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1

I have the same problem. System log:

Log Name: Application

Source: Application Error

Date: 10/23/2017 3:12:01 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: D.........................com

Description:

Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe

Faulting module name: LimaOverlays.dll_unloaded, version: 0.0.0.0, time stamp: 0x59255b0d

Exception code: 0xc0000005

Fault offset: 0x0000000003d3c690

Faulting process id: 0x517c

Faulting application start time: 0x01d34c3a11d164d1

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: LimaOverlays.dll

Report Id: 6d75da41-b82e-11e7-94bb-e4b3185a5153

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2017-10-23T20:12:01.000000000Z" />

<EventRecordID>950669</EventRecordID>

<Channel>Application</Channel>

<Computer>D.............................com</Computer>

<Security />

</System>

<EventData>

<Data>Explorer.EXE</Data>

<Data>6.1.7601.23537</Data>

<Data>57c44efe</Data>

<Data>LimaOverlays.dll_unloaded</Data>

<Data>0.0.0.0</Data>

<Data>59255b0d</Data>

<Data>c0000005</Data>

<Data>0000000003d3c690</Data>

<Data>517c</Data>

<Data>01d34c3a11d164d1</Data>

<Data>C:\Windows\Explorer.EXE</Data>

<Data>LimaOverlays.dll</Data>

<Data>6d75da41-b82e-11e7-94bb-e4b3185a5153</Data>

</EventData>

</Event>

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1

I have the same, every 5-10 minutes. Even when the app is closed...

Nom de l’application défaillante explorer.exe, version : 10.0.16299.15, horodatage : 0x66e02565

Nom du module défaillant : LimaOverlays.dll_unloaded, version : 1.0.0.0, horodatage : 0x59255b0d

Code d’exception : 0xc0000005

Décalage d’erreur : 0x000000000000c650

ID du processus défaillant : 0x26f8

Heure de début de l’application défaillante : 0x01d3571aa1dca030

Chemin d’accès de l’application défaillante : C:\Windows\explorer.exe

Chemin d’accès du module défaillant: LimaOverlays.dll

ID de rapport : 2d2be808-ffb6-4374-8c29-c1a886f915bc

Nom complet du package défaillant :

ID de l’application relative au package défaillant :

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1

Same Problem here.

As soon as I install Lima the Windows Explorer crashes regularly.

I have seen this on the last Windows 10 releases happen (1703,1709).

Any solution coming up? As it is now Lima is actually useless for me.

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2

Same problem for me on Windows 10 Pro, Version 1709, OS Build 16299.125. Computer is virtually unusable with Lima running. As soon as I quit Lima, computer works fine.

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1

Same problem for me on Windows 7. After Lima install and reboot, Windows Explorer crashes regularly,

in particular when trying to copy-paste files and when right-clicking to paste. Quitting Lima is not enough here. Only after Lima Windows app uninstall everything is fine. Probably not a Windows 7 thing as I have another W7 computer running Lima and not showing any kind of problems. Hope this can be solved soon... otherwise the whole idea of having Lima is kind of pointless for me...

Error report is the same all the time:

Description

Faulting Application Path:C:\Windows\explorer.exe

Problem signature

Problem Event Name:BEX64

Application Name:explorer.exe

Application Version:6.1.7601.23537

Application Timestamp:57c44efe

Fault Module Name:LimaOverlays.dll_unloaded

Fault Module Version:0.0.0.0

Fault Module Timestamp:5a2eb09d

Exception Offset:000000001f212cb0

Exception Code:c0000005

Exception Data:0000000000000008

OS Version:6.1.7601.2.1.0.768.3

Locale ID:2057

Additional Information 1:153e

Additional Information 2:153e782da52ef5523693305767a2f05e

Additional Information 3:b5de

Additional Information 4:b5def8a3ebc95cf63db944471f8d9592

Extra information about the problem

Bucket ID:479031457

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1

Current solution after some googling and experimenting (worked for me):

1) Rename the culprit "LimaOverlays.dll" to something different... it can be found at: %appdata%\Lima\explorer\

2) Install Autoruns and look at the "Explorer" tab - disable all LimaOverlays.dll related entries (they should all be marked in yellow). Alternatively, use some other registry utility and search for all entries that have "LimaOverlays.dll" in them and disable the entries.

If you don't take step 2, opening Explorer might take some extra time... in my case up to 30 sec.

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1

Thank you Juergen! This worked for me - sort of... I followed your procedure and now Explorer does not crash over and over again. However, I no longer have Lima in the popup menu when I right click on a folder or file. Thus I cannot set a folder or file to be offline or online-only. Not even sure how to check on how a folder or file is set.

I have sent in 4 support requests to Lima on this and other issues with no responses at all. I also see no responses from Lima in this forum so we do not know when or if to expect a fix for this. Is anyone getting a better response from Lima? (or any response at all!)

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Yeah, I realize this is just a workaround. Indeed all the overlays won't show up. In my case it's not that bad as the only reason for having Lima on that computer is to access files on the Lima drive.

Some other problem popped up though using my workaround: for most picture extensions (jpg/gif/bmp) thumbnails disappeared in Windows explorer. I found out that this is related to the Lima programme adding ShellEx entries to the extension definitions in the registry (HKCR). You need to delete all the ShellEx subkeys (for extensions affected such as .jpg) as they will refer to the Lima thumbnail image handler, which is... you guessed it... the Lima dll file that was renamed. When the registry entries are deleted and the computer is restarted, image thumbnails should re-appear. I hope Lima support will finally care about the whole explorer crash issue. It's probably not their main focus as this is not happening on most computers, but the fact that there is obviously a number of affected users discussing this on their feedback site shows that their software is far from perfect. At this point I feel like I'm doing their job without getting paid for it... :S

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Juergen, thanks for the quick reply. The comment you made on the thumbnails disappearing is also affecting me, so you have solved another problem for me. You truly are doing their job... I'll be editing my registry soon...

Thanks again!

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Hi there,

Happy New Year to you all!

Excuse us for the delay in our answers, we've been facing particular and exceptional circumstances which have extended our replying time. We hope you'll understand and won't resent us!

We have this guide in our Knowledge Base which could help you to solve this setback.

We sincerely hope it'll help you getting back to a satisfying Lima experience.

Best,